Tools and technology designed for the property manager experience.

At Red Energy, we provide property managers with tools and technology to help residents better understand how their water and electric consumption impacts their bill. Check out the resources below to learn more about the convenient and innovative ways we help property managers.

Property Manager Dashboard
The Property Manager Dashboard allows managers to quickly and easily access current or past residents’ Red Energy account information, including final bills. In addition, they can submit moves, check move status, compare a unit’s bills with average bills per floor plan, and more!

Daily Reads Report
Property managers can request a report for a specific unit’s daily water and/or electric reads.

High Water Usage Report
Our proactive approach to leak detection can save you and your residents money. We send property managers daily reports that include any units that have experienced an excessive amount of water usage within the last 24 hours.

Accounts Receivable Report
We provide property managers with monthly accounts receivable reports so they can stay informed about their residents’ Red Energy accounts.

Quarterly Newsletter
Our quarterly newsletter keeps property managers up-to-date on company news, announcements, events, energy-saving tips to share with residents, and more!

Account Manager
We want to ensure that the property staff have a great experience – this is why we provide a dedicated account manager who is ready to answer any questions they may have about Red Energy.

Customer Support
We provide a personalized customer support approach while providing customers with the information and tools they need to understand their Red Energy bill. Our customer support team is available from 9a – 5p (M-F) and can be reached at 614-902-3601 or support@red-energy.net.

Outside of regular business hours, customers can get in touch with us via the Customer Support Portal. The portal allows customers to submit tickets, view ticket status, and view solutions to our customers’ most frequently asked questions.

COVID-19

We are closely monitoring the developments of the COVID-19/Coronavirus outbreak. We continue to operate business as usual, while abiding by all government mandates. We’re committed to the health and safety of our customers, communities and employees.

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