Who We Are

Red Energy is a private submetering company based in Central Ohio serving the Columbus area. Our state-of-the-art meters provide current readings electronically to give you accurate information about your power and water usage.

Bill Pay

We offer several ways to pay your bill, so you can select the method that is most convenient for you.
Customer Portal
Make electronic payments.
Click here to log in.
US Postal Mail

Mail a check or money order along with the detached portion of your bill to:

Red Energy L-3765
Columbus, Ohio 43260-3765

Customer Support
Call customer support at 614-902-3601 to pay by either check (FREE) or credit card (fee).


Customer Support

Your questions are important to us, which is why we provide several methods for you to get in touch when you need assistance. Use any of the methods below to get the support you need, when you need it.
Support Ticket
Support Ticket

Submit a support ticket on the customer portal.


    Have a question? Check out these solutions to our customers' most frequently asked questions.

      Call or Email
      Call or Email

      Contact our customer support team directly.
      Office hours are 9 am - 5 pm, M-F.

        Conservation Tips

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        If you have questions regarding your account, please contact our customer support team. We are happy to assist you! Our office hours are 9 am - 5 pm, M-F.
        Red Energy, L-3765 Columbus, Ohio 43260-3765
        Customer Support
        E-mail: support@red-energy.net Phone: 614-902-3601


        We are closely monitoring the developments of the COVID-19/Coronavirus outbreak. We continue to operate business as usual, while abiding by all government mandates. We’re committed to the health and safety of our customers, communities and employees.